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CaseStudyPages.customerSupport.title
CaseStudyPages.customerSupport.category

CaseStudyPages.customerSupport.title

CaseStudyPages.customerSupport.description

70%
CaseStudyPages.customerSupport.metrics.deflection
<2 min
CaseStudyPages.customerSupport.metrics.responseTime
24/7
CaseStudyPages.customerSupport.metrics.availability
4.8/5
CaseStudyPages.customerSupport.metrics.csat

Sintesi Esecutiva

CaseStudyPages.customerSupport.executiveSummary

Contesto e Sfondo

CaseStudyPages.customerSupport.content.background

La Sfida

CaseStudyPages.customerSupport.content.challenge1

CaseStudyPages.customerSupport.content.challenge2

Il Nostro Approccio

CaseStudyPages.customerSupport.content.approach

Workflow della Soluzione

The diagram below shows how customer inquiries flow through our AI support agent, from initial triage to resolution or human escalation.

PassReviewIncomingTicketinputIntentAnalysisprocessContextLoadingprocessKnowledgeRetrievalprocessResponseGenerationprocessQuality CheckdecisionAuto ResponseoutputHuman Reviewoutput
Input
Process
Output
Data Flow

La Soluzione

CaseStudyPages.customerSupport.content.solutionIntro

  • CaseStudyPages.customerSupport.content.solutionPoints.triage: CaseStudyPages.customerSupport.content.solutionPoints.triageDesc
  • CaseStudyPages.customerSupport.content.solutionPoints.workflow: CaseStudyPages.customerSupport.content.solutionPoints.workflowDesc
  • CaseStudyPages.customerSupport.content.solutionPoints.sentiment: CaseStudyPages.customerSupport.content.solutionPoints.sentimentDesc

Tecnologie Chiave

CaseStudyPages.customerSupport.content.technologies.items.0
CaseStudyPages.customerSupport.content.technologies.items.1
CaseStudyPages.customerSupport.content.technologies.items.2
CaseStudyPages.customerSupport.content.technologies.items.3
CaseStudyPages.customerSupport.content.technologies.items.4
CaseStudyPages.customerSupport.content.technologies.items.5

Architettura Tecnica

CaseStudyPages.customerSupport.content.archPoints.reasoning

CaseStudyPages.customerSupport.content.archPoints.reasoningDesc

CaseStudyPages.customerSupport.content.archPoints.context

CaseStudyPages.customerSupport.content.archPoints.contextDesc

CaseStudyPages.customerSupport.content.archPoints.qa

CaseStudyPages.customerSupport.content.archPoints.qaDesc

L'Impatto

CaseStudyPages.customerSupport.content.impact.satisfaction

  • CaseStudyPages.customerSupport.content.impact.satisfactionPoints.0
  • CaseStudyPages.customerSupport.content.impact.satisfactionPoints.1
  • CaseStudyPages.customerSupport.content.impact.satisfactionPoints.2

CaseStudyPages.customerSupport.content.impact.efficiency

  • CaseStudyPages.customerSupport.content.impact.efficiencyPoints.0
  • CaseStudyPages.customerSupport.content.impact.efficiencyPoints.1

Conclusione Chiave

CaseStudyPages.customerSupport.content.takeaway

CaseStudyPages.customerSupport.cta.title

CaseStudyPages.customerSupport.cta.description

CaseStudyPages.customerSupport.title | Syvoq